Archive for March, 2010

Google Local Listings Now Supports Service Businesses

Posted on March 30th, 2010 by Ian. Filed under Marketing.


Google Local Business Center IconIn the last year Google’s Local Listings 10 pack that displays during relevant local search results has become a vital marketing hub for many small local businesses. Many local businesses success has been largely influenced by their ranking on the Google local 10. Because of this many service providers who service areas beyond their local address or zip code would use false addresses and create listings in neighboring cities. The service provider’s had always serviced that market but with the launch of the Google Local map they where getting edged out by competitors who’s address was in that city or zip-code. This was a major problem for mobile service providers.

Companies that created multiple listings would often find that their listing would be automatically merged by Google with their initial listing and than removed from the map as stated in the Google Quality Guidelines.

Finally Google has giving that option in the Google Local Business center dashboard for participating business members to state if they are a mobile service provider and they can even outline they cities they service specifically.

This changes the optimization and SEO factors for listings to a more traditionally relevancy model that Google uses for its natural organic search, the difference being that their are parameter set for local areas and zip code inclusion. It will be interesting to see of this new dynamic will affect search rankings for local businesses.

This is a great feature for consumers because now searches can see the best 10 businesses with the highest reviews that service their area rather than just the local businesses that are in their zip code. It also looks to be a great for small business people! As expected with all Goggle projects there will be some bugs but hopefully through crowd sourcing they will continue to evolve the local search beyond its current state.

If you have a local business listing be sure to adjust the local setting: Look for the Service area & Location Settings dialogue box. (see image to left) You can than

Service Area and Location Settings

select if you provide services at your place of business or if you provide services at i.e. a plumber, roofer, & electrician.

A user can select to hide their address from search results. (this is a good option for business that work from home)

Users have the option to either choose a radius around their location, or you can choose specific cities that your business services.

The outlined service area will appear as the image below. Once you have covered your service area resubmit your listing and you are good to go.

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The Spartan Entrepreneur

Posted on March 30th, 2010 by Ian. Filed under Business, entrepreneurship.


Entrepreneurial SparrtanEntrepreneurship has long been heralded as a rewarding yet risky experience that for many people just carries to much risk and uncertainty.

With the rise of our current economic recession and massive layoff’s across most industries we are seeing a different bread of entrepreneurial thought. Rather than setting sail as a profiteer looking to take advantage of rising market trends and make some wonderful profits along the way, we are seeing the hungry entrepreneur taking flight out of necessity and a will to create a lifestyle that they are in control of.

With no job or a job that could be on its way out, an industry in shambles and this entrepreneur is in survival mode. Feed up with not being in control of ones own destiny and in search of a lifestyle not bourgeoning profits the entrepreneur sets out.

In recent months here at Zella Design we have seen a rapidly increasing amount of entrepreneurs who are taking the reigns and striving to launch new and interesting businesses.

“there comes a point when you say oh why not, I have nothing to loss its not like I have a job any more” declares a recent corporate world expat.

When entrepreneurship calls here is a basic guide to being a Spartan Entrepreneur cast off on the road against insurmountable odds but internally driven to hold your last bastion of the American dream.

old brown work bootsLive humble:

Times are tight, capital resources are few and fleeting and start up capital is shallow. Being under capitalized can be a huge encumbrance on a start up business but they call it “bootstrapping” for a reason. In order to pull your self up from your bootstrap you need to live humble.

Avoid credit card debit – Debit is a sure fire way to sink your ship. If you must incur credit card debit as a form of start up capital keep it too a minimum and layout an aggressive payback plan. If you can slip by with just reinvesting profits from services render you will be much better off.

Limit your bills – you need to be able to take risk and be flexible, a heavy bill burden can hurt you. Know your expenditures and when you do your business plan decide what you can eliminate. The more freedom your cash has the better you will be situated to survive.

Keep your life simple – cars and houses are liabilities, in simplifying your life focus on assets that help your company move forward. If your capital is tied up in your mortgage, rent or car payment you will be severely limiting your ability to invest back into your company’s sustained growth.

If you are turning a profit – don’t race into expenditures, a little capital savings can be a vital assets during lean times, and these days there appears to be a lot of lean times.

Artistic Candle StickStay Nimble:

A young company needs to keep on their toes, you need to be able to pivot left and sprint when moments early you thought you where going right. Many successful start-ups stumbled upon their business model be taking an unexpected opportunity and driving towards it.

Be Adept at change - You wrote a business plan but a plan changes and you need to be able to adapt to change. Be solutions focused steer clear of over rationalizing and dwelling on problems. Focus on what is working and base your decisions on “bright spots”

Don’t get frustrated - You are performing research while you work, you don’t have time to research every possibility and analyze all factors. Many entrepreneurs perform their market research as they go along adapting their pitch, product, and service as they receive feedback from customers.

This was a very helpful tool for Zella design when we where starting out, it allowed us to trial test our product on consumers and get real feedback that helped us rapidly evolve our services to match the needs of our market.

Act Quickly! Have the ability to act quickly, in the corporate world there are layers and voids to be crossed in decision-making, but when you strike out on your own or with a small group decision-making can happen rapidly.

Don’t be afraid – to test new market trends or chase your passion. Larger companies will often wait to watch new markets develop that attempt to move into them once they show promise. If you can identify growth markets or developing markets and act quickly to capitalize on them you can position your company for success.

Lead don’t follow - Many small companies always look to copy and mimic what larger competitors are doing but the thing about being small, mobile and flexible is that you can take risk and act with a speed that will allow you to out flank larger competitors. Make the larger company chase you around, not the other way.

Discount your services - A great way to get your company going is to offer substantial discounts or even give a few products or services away. By doing this you entice customers to try you out and you also gain a portfolio. Consider it paid market research. If you satisfy your test run clients there will be more orders or referrals in your future.

Be hungry - Be willing to make tough decisions and gut out some down times while staying positive is a sure way to achieve success. Many soloperneurs and small start-ups fail because they lacked the guts to survive. You are at the bottom and you need to be willing to do what your competitors are not doing to survive.

Big established businesses become complacent and arrogant resulting in their diminished relevancy at the ground level. Stay hungry and you can stave off these problems.

As the founder you are the key to success, and you need to be willing to do what ever it takes. If you are willing to do what others are afraid to do you will drive your company forward. Make that extra phone call, follow up on every client, pound the pavement and scream the gospel of your product or service. Do not expect your employees to dig in the trenches for you if you are not right their side beside them.

As my professor Steve Abbott always said as a young entrepreneur you need to live a Spartan life; Live Humble, Stay Nimble

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How Entrepreneurial Is Orange County?

Posted on March 11th, 2010 by Ian. Filed under Uncategorized.


OC Entrepreneurship SurveyDo you every wonder how your city stacks up in terms of entrepreneurship? Our recent economic woes and layoffs have encouraged many to look into entrepreneurship and historically we see a rise in both innovation and new market entrepreneurship during down economies.

So how does Orange County fair in the world of Entrepreneurship? The bright minds over at California State University, Fullerton are posing that very question.

To help collect data I would like all my Orange County entrepreneurs out there to take the survey below so we can see just how entrepreneurial our county is!

Take the how entrepreneurial is Orange County Survey by California State University, Fullerton

Thank you

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